Hints and Tips
Why credit checks are worth doing

Good credit control is all about managing the money going in and out of your business. If you don't know the financial strength of the company that you are doing business with, you risk losing control over this essential business function.

It's all about knowing how likely it is that your potential customer will pay you. By performing a simple credit check, you could avoid potential problem payers or at the very least be informed about their general credit-worthiness.

The cost of credit check is minimal, (see our Pricing Schedule) so there is little reason not to perform one.


When you should perform a credit check

It's good practice to make credit enquiries for:

  • Any new customer
  • Any existing customers whose payment pattern has deteriorated
  • An existing customer where your credit exposure is very high (e.g.if as a result of non-payment you are left in financial difficulties)

The credit vetting process

In the credit vetting process, you cannot afford to rely solely on the apparent size of the organisation. It is normally the larger organisations that fail to pay or fail to pay you on time.

Once you have decided to extend a customer credit terms:

  • set them a credit limit
  • notify them of both the limit and the general terms of trade upon which you are prepared to do business
  • ensure that these terms are stated in your contract and on your invoices.

If your customers don't pay

  • Follow a process for debt collection
  • Follow a timetable for debt collection
  • Withhold further credit from any customer who has exceeded his credit limit or whose account is significantly overdue.
  • Consider making an arrangement to supply them, say, $500 of extra work for every $1000 paid off the account.
  • Use your Shark Patrol membership to encourage payment

Credit checking is not a "one-off" exercise, it should be continuously monitored and re-evaluated, taking account of both the customer's payment history with your own business and by regularly updating the externally available information, such as that available from Shark Patrol.

Join Shark Patrol today to uncover problem payers, prevent payment issues and resolve debt issues quickly and effectively!

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Top Tips


Tip 1: Know your customer

Check the exact name and legal status of each of your customers (you will need this if you ever have to take legal action to recover a debt).

Tip 2: Agree payment terms before you supply

Do not assume that you will be paid on 30 days or end of month following.

Tip 3: Invoice accurately, clearly and promptly

Attention to detail can make all the difference in getting paid on time.

Tip 4: Do not be afraid to ask for payment

The only good customer is a paying customer, and if you don't ask ...

Tip 5: Improving Cash Flow

Did you know that by using a third party (such as us), to undertake your credit control, can improve your cash flow by as much as 40%?

More Top Tips ...