Access, View and change your data file
You're entitled under the Privacy Act to see what information companies hold on you

Who can access your file

Under the General Terms and Conditions of Use and Membership Agreement, members of Shark Patrol Limited (SPL) can view a report that shows which other SPL members have had a legitimate business relationship (an exchange of goods or services in return for payment) with you and a three point rating of their experience.

Viewing and changing your file

You're entitled under the Privacy Act to see what information companies hold on you, and to correct it. From 1 April 2005 credit reporters must give you free access to your own credit information - they can charge a small fee if your want your information in less than 5 days.

You'll need to fill out an application form and provide proof of identity, such as a photocopy of your driver's licence.

From 1 April 2005 the Credit reporting Privacy Code requires credit reporters (businesses that gather and sell credit information) to take extra steps to:

  • Ensure the accuracy of the information they hold.
  • Make sure individuals have information about their rights.
  • Prevent unauthorised access to information.

Your Rights

In addition to the principles enshrined within Shark Patrol Limited's General Terms and Conditions of Use, the company subscribes to the following additional principles - Code of Ethics.

An individual or company should have the right to:

A) obtain from the company's data controller confirmation of whether or not the data controller has data relating to him.

B) have communicated to him, data relating to him
(i) within a reasonable time
(ii) free of charge, or $19.95 if required within 5 working days
(iii) in a reasonable manner, and
(iv) in a form that is readily intelligible to him

C) to be given reason if a request made under sub-paragraph
(a) and (b) is denied, and to be able to challenge such a denial; and -

D) to challenge data relating to him and, if the challenge is successful, to have the data erased, rectified, completed or amended.

Access to Data Application form

The Privacy Act

The Privacy Act 1993 governs your rights in relation to the access, storage and use of your personal credit information.

The Privacy Act was passed in April 1993. The Act applies to almost every person, business or organisation in New Zealand. It sets out 12 information privacy principles, which guide how personal information can be collected, used, stored and disclosed.

To find out more about the Privacy Act, what it covers and how it affects you, see Privacy Act summary. (http://www.privacy.org.nz/privacy-act-summary/)

To read a copy of the Act, see The Privacy Act. (http://www.privacy.org.nz/the-privacy-act/). See also Exemptions from the Privacy Act (http://www.privacy.org.nz/exemptions-from-the-privacy-act/)

The Privacy Act gives the Privacy Commissioner the power to issue codes of practice that become part of the law. These codes are designed to suit specific industries, sectors, activities or types of personal information.

There are codes covering some key sectors. For example, there is a code of practice covering health information, a code that covers telecommunications information and another that covers information held by credit reporters.

To find out more about codes of practice and how they work, see the Privacy Commissioner's web site Codes of practice.

Access to Data Application form

 

Related topics


Summary of Rights

Your rights under the credit reporting privacy code 2004.

Accessing Your Data File

Find out how to access, view and / or change your data (credit) file.

Complaints Procedure

What to do if you believe that you have been unfairly rated by a Shark Patrol Member.

Report a Member

What to do if you believe that a member has abused access to the database in some way.

Code of Ethics

Shark Patrol's Code of Ethics are in addition to the Terms of use and Privacy Policy.

Privacy Act

The Privacy Act has as one of its main purposes the promotion and protection of individual privacy.