Code of Ethics

In addition to the principles enshrined within Shark Patrol's limited's General Conditions and Terms of Use, and Privacy Policy the company subscribes to the following additional principles.

1) An individual or company should have the right to:

a) obtain from the company's data controller confirmation of whether or not the data controller has data relating to him.

b) have communicated to him, data relating to him

(i) within a reasonable time
(ii) free of charge, or $25.00 if required within 5 working days
(iii) in a reasonable manner, and
(iv) in a form that is readily intelligible to him

c) to be given reason if a request made under sub-paragraph
a) and (b) is denied, and to be able to challenge such a denial; and - d) to challenge data relating to him and, if the challenge is successful, to have the data erased, rectified, completed or amended.

2) Data currency shall comply with Rule 9 of the Credit Reporters Privacy Code. In most cases the retention period is five years from the date of default or enquiry and 7 years from the date of bankruptcy.

3) Shark Patrol Limited will take all reasonable care in ensuring that the information contained on the database is secure from such risks as loss or unauthorised access.

4) Shark Patrol Limited makes its data controller responsible for complying with the above in a manner which respects the source and delicacy of any such information held.

Related topics


Summary of Rights

Your rights under the credit reporting privacy code 2004.

Accessing Your Data File

Find out how to access, view and / or change your data (credit) file.

Complaints Procedure

What to do if you believe that you have been unfairly rated by a Shark Patrol Member.

Report a Member

What to do if you believe that a member has abused access to the database in some way.